Customers drive your business, so it's worth taking the time to learn what makes them tick...
A business idea is nothing if you can't attract and keep customers. In this section we'll look at understanding your customers, their needs and how to use psychology to market your product or service. We'll also explore different communication methods, trends, ideas, and we look at the techniques to help you deal with issues and challenges.
Finding new customers is important for any business, but just as vital, is retaining them. How can you use personal touches to make sure they stay with you?
How do I offer financing to my customers? If you're considering this question, its important to first understand a little about consumer credit practices
The Importance of Effective Communication in Business
Just how useful are questionnaires and surveys for retaining customers? Fleximize reveals how to ask for customer feedback that will improve your business
For your customers, there are two main factors to focus on in their decision making cycle - price and customer service. But which is the most important?
New sales are important for growth, but your existing customer base is also essential in keeping your business going. But which should you focus on more?
Customer feedback can provide invaluable insight for improving your business. We review the different ways to request feedback including automated systems
Ever heard of buyer's remorse? We explain what causes this emotion and how it affects buying decisions, so you can put strategies in place to overcome it
Dealing with customers who waste your time can be frustrating for business owners. Do you ignore them? Do you embrace them? Knowledge Hub investigates...
Linear models of communication have been largely superseded by transactional and mutual models, but they still have a number of advantages for businesses
Getting customer feedback should be an ongoing effort. Find out how adding a customer feedback section to your website helps keep track of customer needs
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