As an SME owner, it's important to understand how video content can bring in new leads. Here's a quick guide covering how to create video content that works
It's never nice to receive a negative review from a customer. However, there are plenty of ways that business owners can benefit from bad reviews
Increasing customer loyalty in 2016 – follow advice from successful business owner of Love Energy Savings, Phil Foster.
What’s the Consumer Confidence Index, and why is it important in business? Fleximize explains in detail, including how to use this data to plan your budget
There are many ways to win business from your competition. Some come at a cost. Some are completely free apart from in time and effort. Just like these.
In every industry there will be times when you have to deal with difficult customers. Handle a situation well and most customers will do business with you.
Customer complaints can have a huge impact on a business' reputation. Here's an article exploring how to deal with customer complaints effectively
Struggling to understand your customers? Here's how your business can utilise Google Surveys to get to know them, and what they want.
Ensuring your clients are happy and content with your business is key to building lasting relationships and repeat custom. Here's why...
Follow the example of these major companies that keep customers loyal by responding to their feedback.
Just how useful are questionnaires and surveys for retaining customers? Fleximize reveals how to ask for customer feedback that will improve your business
Getting customer feedback should be an ongoing effort. Find out how adding a customer feedback section to your website helps keep track of customer needs
When running a business, your customers should always be your main priority. But how do you know if they are satisfied? Here are our top tips...