The Knowledge Hub

Asking For Customer Feedback

Emma Meakin

Just how useful are questionnaires and surveys for retaining customers? Fleximize reveals how to ask for customer feedback that will improve your business

Employment and Supply Contracts

Emma Meakin

Terms and conditions are a key part of an employment contract but can be overlooked. We explain the common terms and issues to consider before signing

The Difference Between Public and Private Debt

Emma Meakin

What's the difference between public and private debt? Emma Meakin defines each in simple, non-technical terms.

Mergers and Acquisitions FAQs - Part 2

Marcia Smith

A merger or acquisition can be a confusing time for any business owner. Here we answer more of your questions on M&A deals and what it means for you.

4 Common Reasons for Dismissal

Marcia Smith

Have to sack an employee is a sad reality of running a business, whatever the reason. But what are the most common reasons employees are let go?

Involving Staff in Product Development

Emma Meakin

As a leader, is it important to communicate with all levels of employees about the development of a product?

Social Media and Customer Retention

Emma Meakin

When it comes to retaining customers or clients, Social Media can be incredibly important, and could be the crucial factor in someones purchasing decision.

Think You're Ready to Hire Your First Employee?

Marcia Smith

Are you sure you're ready to recruit your first employee? Read this article before drafting that all-important ad.

Prices v Customer Service

Emma Meakin

For your customers, there are two main factors to focus on in their decision making cycle - price and customer service. But which is the most important?

Busting Myths about Insolvency Practitioners

Emma Meakin

Learn how insolvency practitioners help businesses and individuals manage debt, avoid bankruptcy, and find financial solutions.

Not Sure What to Pay Staff?

Marcia Smith

Read our rundown of all the things you need to consider when calculating the cost of hiring a new employee. It could impact salary levels.

Choosing and Protecting Your Business Name

Marcia Smith

The name of your business is one of the most important factors in establishing a strong brand. Here's how you can choose and protect your business name

What is a Venture Capitalist?

Marcia Smith

Spotify, Skype and Zoopla have benefited from venture capitalist funding. We tell you what VCs do and where you can find the right one for your business.

How Does Government Type Affect My Business?

Carl Stanford

Government type (dictatorship, democracy, monarchy, etc) can have many significant affects on the way you manage and operate your business.

Is Your Business Ready For The Next Step?

Daniel Kidd

Every entrepreneur, at some stage, comes to a point where their small business needs an office. If this is you, how do you find the right one?

Introduction to the CMA

Marcia Smith

Take a look at what the The Competition and Markets Authority ​(CMA) does and what areas are covered by its regulations.

Key Criteria for Making Redundancies

Marcia Smith

Selecting which staff members to make redundant is never easy, but here's some guidance on the criteria you can use to help make this difficult decision

Corresponding with Clients

Emma Meakin

Contacting customers is the first step to gaining repeat custom. But when and how should you get in touch? Knowledge Hub investigates...

Business ​Debt and Insolvency, and Tax

Marcia Smith

There are agreements you can sort with HMRC in the event of insolvency, debt, or unpaid invoices. We review some of these options including bad debt relief

Does my Company Need an Employee Handbook?

Marcia Smith

Many big companies produce an employee handbook to guide their staff in practices and procedures. Here's why you should consider one for your business...