The Knowledge Hub

The Effects of 'Buyer's Remorse'

Emma Meakin

Ever heard of buyer's remorse? We explain what causes this emotion and how it affects buying decisions, so you can put strategies in place to overcome it

Obtaining Customer Feedback

Emma Meakin

Customer feedback can provide invaluable insight for improving your business. We review the different ways to request feedback including automated systems

Should You Drop Bad Customers?

Marcia Smith

Dealing with customers who waste your time can be frustrating for business owners. Do you ignore them? Do you embrace them? Knowledge Hub investigates...

How to Transfer Your Business Assets

The Fleximize Team

We take a look at how to transfer business assets, and the reasons why you need to ensure you seek professional guidance when doing so

Adapting Communication for Different Audiences

The Fleximize Team

We take a look at how businesses should adapt communication depending on the audience, objectives and channels being used

Conquering Hard Times in Business

Emma Meakin

In hard times, is it essential to offer discounts to customers? Or maintain the price and value of the product?

Project Management Qualifications

Emma Meakin

Looking to excel in project management? Here are the top qualifications and accreditations you can receive...

Is Direct or Transferable Experience Best?

Marcia Smith

Don't exclude potential applicants by ignoring transferable skills when you're recruiting new staff.

When Can I Start Claiming my Pension?

Marcia Smith

If you're about to reach state pension age, here is all you need to understand to start claiming your pension.

What to do Following Threat of Disciplinary Action

Marcia Smith

Receiving a warning of disciplinary action at work can be alarming. Follow these steps on what to do after you've been made aware of any kind of accusation

When Does Auto-Enrolment Kick in for SMEs?

Marcia Smith

Auto-enrolment will soon become a legal requirement for employers. Find out the deadline for your business to be prepared for the workplace pension scheme

Is My Private Pension Taxable?

Marcia Smith

Do you understand all the tax implications of your pension? Here's everything you need to know in order for you to protect your nest egg for the future.

Auto-Enrolment in a Nutshell

Marcia Smith

New legislation requires that all qualifying employees are automatically enrolled in a workplace pension scheme. Read our summary on automatic enrolment

Eligibility Requirements for Pension Credits

Marcia Smith

Got questions about your eligibility for pension credits? Knowledge Hub takes a look at common concerns and answers your important questions.

The 2 Types of Workplace Pensions

Marcia Smith

You may have heard a lot about workplace pensions, but do you fully understand the two types? Here's our guide to protecting your future nest egg.

How to Become an Ace Leader

Emma Meakin

Every entrepreneur should always ask the question "How can I improve myself?". We look at the ways in which you can grow and become a better leader.

Workplace Pension Contributions

Marcia Smith

Workplace pension contributions from you, your employer and government are rising until 2018. Make sure you stay on top of the changes.

Protecting a Workplace Pension

Marcia Smith

Your workplace pension is hugely valuable for the future. Discover how to protect and manage your pot, including which services to contact with concerns

Appealing a VAT Penalty

Appealing against a VAT penalty from HMRC means following the guidelines relating to an indirect tax appeal. This article outlines the appeals process.

Transferring Pensions to New Jobs and Abroad

Marcia Smith

Taking a pension scheme to a new job or to a different country? We explain the procedures you need to follow.