The Knowledge Hub

Introduction to the CMA

Marcia Smith

Take a look at what the The Competition and Markets Authority ​(CMA) does and what areas are covered by its regulations.

Key Criteria for Making Redundancies

Marcia Smith

Selecting which staff members to make redundant is never easy, but here's some guidance on the criteria you can use to help make this difficult decision

Corresponding with Clients

Emma Meakin

Contacting customers is the first step to gaining repeat custom. But when and how should you get in touch? Knowledge Hub investigates...

Business ​Debt and Insolvency, and Tax

Marcia Smith

There are agreements you can sort with HMRC in the event of insolvency, debt, or unpaid invoices. We review some of these options including bad debt relief

Does my Company Need an Employee Handbook?

Marcia Smith

Many big companies produce an employee handbook to guide their staff in practices and procedures. Here's why you should consider one for your business...

Being the Best Leader You Can Be

Emma Meakin

What are the seven key characteristics of a great leader, and how can you apply them to yourself and your business? Knowledge Hub investigates...

Motivating your Staff to Work Effectively

Emma Meakin

Managing a workforce and keeping them performing effectively can be tricky. So just how can you keep your team working like a well oiled machine?

Focus on Both Repeat & New Business

Marcia Smith

New sales are important for growth, but your existing customer base is also essential in keeping your business going. But which should you focus on more?

Difference Between Acquisitions and Mergers

Marcia Smith

Acquisitions and mergers are an important moment in the lifecycle of many businesses. Here's all you need to know about your next big step in business.

The Effects of 'Buyer's Remorse'

Emma Meakin

Ever heard of buyer's remorse? We explain what causes this emotion and how it affects buying decisions, so you can put strategies in place to overcome it

Obtaining Customer Feedback

Emma Meakin

Customer feedback can provide invaluable insight for improving your business. We review the different ways to request feedback including automated systems

Should You Drop Bad Customers?

Marcia Smith

Dealing with customers who waste your time can be frustrating for business owners. Do you ignore them? Do you embrace them? Knowledge Hub investigates...

How to Transfer Your Business Assets

The Fleximize Team

We take a look at how to transfer business assets, and the reasons why you need to ensure you seek professional guidance when doing so

Adapting Communication for Different Audiences

The Fleximize Team

We take a look at how businesses should adapt communication depending on the audience, objectives and channels being used

Conquering Hard Times in Business

Emma Meakin

In hard times, is it essential to offer discounts to customers? Or maintain the price and value of the product?

Project Management Qualifications

Emma Meakin

Looking to excel in project management? Here are the top qualifications and accreditations you can receive...

Is Direct or Transferable Experience Best?

Marcia Smith

Don't exclude potential applicants by ignoring transferable skills when you're recruiting new staff.

When Can I Start Claiming my Pension?

Marcia Smith

If you're about to reach state pension age, here is all you need to understand to start claiming your pension.

What to do Following Threat of Disciplinary Action

Marcia Smith

Receiving a warning of disciplinary action at work can be alarming. Follow these steps on what to do after you've been made aware of any kind of accusation

When Does Auto-Enrolment Kick in for SMEs?

Marcia Smith

Auto-enrolment will soon become a legal requirement for employers. Find out the deadline for your business to be prepared for the workplace pension scheme