The Knowledge Hub

Your Small Business… On Mobile

Daniel Kidd

Apple’s NFC offering – Apple Pay – has opened a new, broad consciousness to a future of card-less, cash-less payment. The space isn’t empty, though.

Copyright Claims: Is There a Defence?

Emma Meakin

Are you facing a claim issued against you for infringing someone’s copyright? If so, all is not lost - there may be a defence available to you.

Poaching Employees

Marcia Smith

How to avoid getting into legal hot water when headhunting competitor's staff, and preventing their own staff from being poached.

Introduction to Entrepreneurial Copyright

Emma Meakin

Entrepreneurial ​rights offer protection to people who take the time to invest in creativity, but differ from literary, drama, music or art copyright.

Business Owners: Be Ready to Make Key Decisions

Emma Meakin

Everyone knows that business owners have to make some tough decisions. But which are the most difficult? And how do you prepare for them?

​Minority Shareholder Rights

Kate Josselyn

Are you a minority shareholder who feels that the majority has forced a decision? The minority rule may help.

Drafting your Business Marketing Plan

Emma Meakin

How you can use your current or previous customers as a powerful marketing tool, and how to turn them into effective brand advocates.

How to Draft an Invoice

Kate Josselyn

When drafting your first invoice, there are a few essential details you must include so you get paid properly. Read our guide to how to draft an invoice

​How to Add a New Shareholder

Emma Meakin

Find out how to add a shareholder to your company and how to invest in a firm by buying shares. Before you do anything, read our guide.

Acas and Employment Disputes

Emma Meakin

Acas is essential in bringing a dispute to an employment tribunal, but do you know what it is? We share an overview of the service, and when to use it

How the Employment Appeal Tribunal Works

Emma Meakin

If you think an employment tribunal has made a wrong decision, there may be steps you can take to appeal. We cover the appeal process from start to finish

The Employment Tribunal Timeline

Emma Meakin

Planning to make a claim to the employment tribunal? Wondering how long the process will take? This step-by-step guide covers everything you need to know

Business is Never Too Big To Fail

Marcia Smith

Big business should never ignore their rivals, instead they should embrace the competition and keep up with developments.

Tips on Sustainable Growth

Marcia Smith

Being aware of the the key factors and challenges of sustainable growth can help your business succeed in the long term.

Time Scales for Handling Customer Complaints

Emma Meakin

No business owner wants complaints about their products or business, but when they happen, here's how you should respond to them.

Why You Need a Digital Brand

Marcia Smith

Don't let competitors get ahead - you need to develop a digital strategy too. Beginning with your website.

How to Build a Client Base

Marcia Smith

Landing your first client can be tough, particularly if don't already have a network in place. Explore our advice on developing a client base from scratch

​Non-Compete Clause: The Ins and Outs

Emma Meakin

Non-compete clauses are commonplace in the commercial world, so if you’ve signed one but you’re considering your options, here's all you need to know.

What is Content Marketing?

Marcia Smith

Content marketing is now an essential part of any marketing strategy. Read our introduction to content marketing including blogs, videos and social posts

Avoiding the Pitfalls of Expansion

Marcia Smith

Discover the common pitfalls of business growth and how to avoid them. If you're targeting new markets or diversifying your services, here are our top tips