The Knowledge Hub

Business advice and articles for small business owners

Welcome to the Fleximize Knowledge Hub. As pioneers at the centre of the alternative finance industry, we know what’s what when it comes to small business. So take a look at our advice, tips and expert guidance to help you launch and grow your own venture. We’ve cherry-picked topics that affect all SMEs – from law, finance, tax and employment, to creative strategy and marketing. Bookmark your favourite Knowledge Hub articles, and do visit regularly – we’re always adding useful content.

How to Look After Your Credit Rating

How to Look After Your Credit Rating

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How to Look After Your Credit Rating

Your credit rating can be a major factor when it comes to getting business funding. We answer your questions on how a credit rating is looked at by lenders

Trademark Registration Isn’t Everlasting

Trademark Registration Isn’t Everlasting

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Trademark Registration Isn’t Everlasting

Just because you have registered your trademark, it doesn’t mean that it remains registered. Here's what you need to do to maintain its registered status.

Dealing with HMRC for a Client

Dealing with HMRC for a Client

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Dealing with HMRC for a Client

If you're going to be dealing with HMRC on behalf of one of your clients, you need to obtain client authorisation. Here's how.

Which Traits Can Shorten Your Leadership Career?

Which Traits Can Shorten Your Leadership Career?

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Which Traits Can Shorten Your Leadership Career?

Which leaderships traits will end your leadership role, and what can you do to counterbalance these.

Is it Legal to Fill a New Role Without Advertising it?

Is it Legal to Fill a New Role Without Advertising it?

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Is it Legal to Fill a New Role Without Advertising it?

Do employers need to advertise a role before appointing someone to complete it?​ Tina Chander, Head of Employment Law at Wright Hassall​ LLP, explores

Top Tips on Customer Care

Top Tips on Customer Care

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Top Tips on Customer Care

Knowing how to make and keep your customers happy is crucial to the success of any business, large or small. Here are our top tips...

Tailoring Your Business to Your Clients

Tailoring Your Business to Your Clients

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Tailoring Your Business to Your Clients

Everybody understands that customers are vital to the success of a business, so how can you tailor your business to suit your clients' needs?

The Businesses That Listen to Customers

The Businesses That Listen to Customers

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The Businesses That Listen to Customers

Follow the example of these major companies that keep customers loyal by responding to their feedback.

Contacting your Clients via Email

Contacting your Clients via Email

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Contacting your Clients via Email

Contacting your customers via email can be very effective for many small businesses. Here are our top tips to get your message across, first time round...

Developing your Company Culture

Developing your Company Culture

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Developing your Company Culture

Fostering a productive but enjoyable company culture can be a mammoth task for any business owner. Here are the key things to watch out for...

Santander Business Loans

Santander Business Loans

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Santander Business Loans

Here's our guide to Santander's business loans. Learn about the Santander finance products available to you, plus the pros and cons of bank business loans

The Scope Creep Monster

The Scope Creep Monster

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The Scope Creep Monster

If you're a freelance or use a freelancer for your business, you'll probably know what Scope Creep is. Here's how you can eliminate it from your business.

The Best Cloud Accounting Software for SMEs

The Best Cloud Accounting Software for SMEs

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The Best Cloud Accounting Software for SMEs

We've picked our favourite cloud accounting software that's currently available for small businesses.

Managing Difficult Employees

Managing Difficult Employees

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Managing Difficult Employees

It's essential to address any disruptive behaviour in the workplace that could harm productivity. Read our top tips for how to manage a difficult employee

​Copyright Infringement: Is There a Claim?

​Copyright Infringement: Is There a Claim?

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​Copyright Infringement: Is There a Claim?

Is someone utilising your work as their own or manufacturing it without your permission? Read our article to see if there may be an infringement claim.

How to Forecast Your Annual Profits

How to Forecast Your Annual Profits

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How to Forecast Your Annual Profits

Knowing how to forecast your profits is essential to small business. We share the basics of putting together an annual forecast.

Sales Skills: Finding Quality Leads and Forecasting

Sales Skills: Finding Quality Leads and Forecasting

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Sales Skills: Finding Quality Leads and Forecasting

Fleximize offers tips on generating sales leads that convert and projecting revenue. Discover how you can find high-quality leads and make a sales forecast

Attracting Customers With Your Good Looks?

Attracting Customers With Your Good Looks?

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Attracting Customers With Your Good Looks?

It's one thing attracting people with the look of your business, but make sure you follow it up with a quality service.

Customer Reviews Can Attract New Business

Customer Reviews Can Attract New Business

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Customer Reviews Can Attract New Business

Eight in ten people trust online reviews as much as word of mouth recommendations - this is why reviews are key to attracting new business.

Methods of Communicating with Customers

Methods of Communicating with Customers

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Methods of Communicating with Customers

Think you can get away with a customer newsletter once a month? Wrong. Here are our top tips for regularly communicating with your customers.