The Knowledge Hub

Introduction to VAT

Marcia Smith

Confused about VAT? Unsure how it's calculated, or what it applies to? These are just some of the questions we cover in our beginner's introduction to VAT

Why You Should Worry About Indirect Competition

Marcia Smith

It's not just your direct competitors, you need to worry about. Be aware of the wider competition also vying for your customers' business.

Key Marketing Metrics To Assess Strategy

Marcia Smith

For any marketing strategy, it's vital you're able to measure its success. CPA and ROI are among the marketing metrics that help to assess your performance

No-Frills Deals and Freebies

Marcia Smith

No frills deals and freebies can work incredibly well for some businesses and not at all for others. Here's how you can work out the potential benefits.

Cut Costs Via Outsourcing & Automation

Marcia Smith

Outsourcing or automating tasks may help save money for your business, but there are some drawbacks to consider such as quality control and upfront costs

Reacting to a More Successful Competitor

Marcia Smith

We suggest positive ways in dealing with a more successful competitor - there's no reason why you can't still thrive.

Why Offer Live Chat on Your Website?

Marcia Smith

Live chat provides a unique way to communicate with customers instantaneously. Here are a few reasons why you should consider offering a live chat service

5 Steps to Protecting Your Credit Rating

Emma Meakin

Credit rating can have a huge effect on your ability to secure vital funding for your business. Here are five simple steps to improve your credit rating

How to Look After Your Credit Rating

Emma Meakin

Your credit rating can be a major factor when it comes to getting business funding. We answer your questions on how a credit rating is looked at by lenders

Trademark Registration Isn’t Everlasting

Emma Meakin

Just because you have registered your trademark, it doesn’t mean that it remains registered. Here's what you need to do to maintain its registered status.

Dealing with HMRC for a Client

Emma Meakin

If you're going to be dealing with HMRC on behalf of one of your clients, you need to obtain client authorisation. Here's how.

Which Traits Can Shorten Your Leadership Career?

Emma Meakin

Which leaderships traits will end your leadership role, and what can you do to counterbalance these.

Is it Legal to Fill a New Role Without Advertising it?

Tina Chander

Do employers need to advertise a role before appointing someone to complete it?​ Tina Chander, Head of Employment Law at Wright Hassall​ LLP, explores

Top Tips on Customer Care

Marcia Smith

Knowing how to make and keep your customers happy is crucial to the success of any business, large or small. Here are our top tips...

Tailoring Your Business to Your Clients

Emma Meakin

Everybody understands that customers are vital to the success of a business, so how can you tailor your business to suit your clients' needs?

The Businesses That Listen to Customers

Marcia Smith

Follow the example of these major companies that keep customers loyal by responding to their feedback.

Contacting your Clients via Email

Emma Meakin

Contacting your customers via email can be very effective for many small businesses. Here are our top tips to get your message across, first time round...

Developing your Company Culture

Emma Meakin

Fostering a productive but enjoyable company culture can be a mammoth task for any business owner. Here are the key things to watch out for...

Santander Business Loans

The Fleximize Team

Here's our guide to Santander's business loans. Learn about the Santander finance products available to you, plus the pros and cons of bank business loans

The Scope Creep Monster

Emma Meakin

If you're a freelance or use a freelancer for your business, you'll probably know what Scope Creep is. Here's how you can eliminate it from your business.