The Knowledge Hub

So, Just How Important Are Your Customers?

Marcia Smith

Everyone knows your customers are important. But are they always right? It's a common phrase but does it stand up? Knowledge Hub investigates...

Doing Market Research - Quick Tips

Marcia Smith

Conducting market research is vital to the strategic success of your business or organisation. Here's how you can really get to understand your sector...

Do Deadlines Motivate Staff?

Marcia Smith

Setting deadlines can motivate staff but they need to align with business needs and avoid stressing people out.

Representing Project Management Data

Emma Meakin

Taking on any project can be daunting, but there are ways to hack your way to success, the humble graph, for example. Knowledge Hub takes a look...

Key Components of Written Communication

Emma Meakin

What are the key components of effective written communication and how can you ensure they come across in anything you write or produce.

The Single Biggest Challenge for a Business Leader?

Emma Meakin

What is the biggest challenge for the average business leader? Have a think. It's probably not what you would expect. Here's why...

Stakeholder Involvement in Projects

Emma Meakin

Every business has stakeholders, and if you can involve them in your next project effectively, it can be great for all parties. Here's how...

Using Buffer Statements

Carl Stanford

Buffer statements are a form of neutral language, commonly used to soften the blow when communicating bad news in a business environment.

Reviewing Staff Performance

Emma Meakin

Reviewing staff performance is a process undertaken by many companies of all sizes, but do you really know what you're looking for?

Best Online Project Management Tools

Emma Meakin

We've picked out the top online project management tools, including Treollo, Asana and Basecamp, so you can find one that best meets the needs of your team

How Background Noise Impacts Communication

The Fleximize Team

Background noise in a work environment can have a profound impact on the effectiveness of communication in several different ways

Use Plain English in Business Communications

Emma Meakin

Effective communication is vital for the smooth running of your business, and there's one simple, obvious trick to improve it - use plain English.

Observing Reactions When Communicating

Carl Stanford

Is it important to observe people’s reactions when communicating? A short overview of the power of body language and nonverbal communication

Creating a Team

Emma Meakin

Everyone knows that teamwork is a crucial factor in any business, but how can you put together a team capable of carrying your company forwards?

Key Traits of a Dynamic, Versatile Organisation

Emma Meakin

Running a dynamic, versatile operation can ensure success of a business or organisation, but it's easier said than done. Here's how you can do it.

What is the Halo Effect?

Emma Meakin

The Halo effect is an important theory in cognitive psychology, but how can you use it to your advantage in a business sense?

Selecting the Best People for Your Business

Emma Meakin

How do you select the best team for your business? What to look for and techniques for hiring a new team member

Pros and Cons of a Business Report

Emma Meakin

What are the Pros and Cons of a Business Report? And is it the best way of communicating information?