The Knowledge Hub

How to Use the North Star Metric for Web Design

Andy Woods

Andy Woods of Rouge Media explores how the concept of the North Star Metric has helped Silicon Valley startups find success and how UK SMEs can apply the same concept to web design

Using Technology to Upskill Remote-Working Staff

Aldona Limani

With many SMEs postponing employee training due to the pandemic, we explore why now is the time to focus on upskilling staff and how technology can help facilitate this

Covid-19: Making Ethical Business Decisions

Michelle Wright

Michelle Wright, Founder and CEO of one of the UK’s first B Corporations, discusses the importance of making ethical business decisions in times of hardship

4 Omnichannel Marketing Strategies for SMEs

Marouane El Baghati

From creating buyer personas to implementing A/B testing, we explore four of the most effective ways to integrate omnichannel marketing strategies into your next campaign

Growing Your Family-Run Construction Business

Katy Carter

Katy Carter of B&A Group explores six strategies to successfully grow your family-run construction business, including a focus on team development and establishing a strong brand image

Mobile Marketing for Hospitality Businesses

Yulia Yakunina

Mobile marketing is a fantastic way to connect with customers, especially during the pandemic. Here are four ways to leverage mobile marketing to help grow your hospitality business

A Guide to Agile People Management

Jenn Brown

Agile management has become more popular amongst UK SMEs during the pandemic whilst teams work remotely. Here's a quick look at the basics

Promoting Neurodiversity in the Workplace

Thomas Owen

Thomas Owen of Viking Extrusions explores the many benefits of neurodiversity in the workplace, with a particular focus on how to employ and support autistic employees

How to Make Better Business Decisions

Ben Harper

Making big decisions for your business can seem daunting, especially in times of economic uncertainty. Here's our guide to approaching decision making as a business owner

Covid-19: New Ways of Professional Networking

Ashley Friedlein

Social distancing measures have drastically changed the way we connect with each other, making professional networking much trickier. Here are some alternatives

How to Find the Right IT Service Provider

Vikki Durden

Vikki Durden of UK IT Service shares her tips on how to know when it's time to switch IT Service providers as a small business owner and how to find the right one

Costs Associated With Hiring Your First Employee

Simon Thomas

Simon Thomas, Founder and Managing Director of Ridgefield Consulting, talks us through the unexpected costs associated with hiring your first employee as a small business owner

Combatting Loneliness & Isolation Amongst Staff

The Fleximize Team

With unprecedented numbers of UK employees working from home, many have found themselves facing social isolation and loneliness. Here's what employers can do to help

Wrongful Trading Rules During Covid-19

Jon Munnery

Jon Munnery of UK Liquidators talks us through the temporary suspension of wrongful trading rules for businesses experiencing financial struggles due to the coronavirus pandemic

Why Management Training is Crucial for SMEs

Sally-Ann Hall-Jones

Implementing quality management training will make employees feel more integrated as a team and increase motivation levels, resulting in happier staff and better performance. Here's how

How to Ensure Your Marketing Is Responsible

Scott Logie

When processing customer data for marketing purposes, small businesses need to implement responsible marketing practices and consider customer trust. Scott Logie of REaD Group explores

Modern Leadership in Today's Workplace

Robert Ordever

Robert Ordever, Managing Director of O.C Tanner Europe, discusses what being a modern leader means and why it's crucial for success in today's workplace

An SME's Guide to Press Release Distribution

Graeme Patfield

Press release distribution is a fantastic way for SMEs to spread the word about their business, along with building brand awareness and credibility. Here's how to get it right

Covid-19: Managing Commercial Leases

Philippa Cobb

LawBite's Philippa Cobb explores the impact of lockdown on commercial leases, including government's temporary legal protection for commercial tenants

Encouraging Footfall to Your Hospitality Business

Craig Pannozzo

With the hospitality industry taking a massive hit due to the coronavirus pandemic, we explore three strategies that hospitality businesses can implement to encourage footfall