The Knowledge Hub

Business advice and articles for small business owners

Coronavirus Business Advice Hub

In uncertain times, businesses need clarity and information. We’ve created our Coronavirus Business Advice Hub to give small business owners the knowledge, resources and guides they need to help them keep their business trading.

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Welcome to the Fleximize Knowledge Hub. As pioneers at the centre of the alternative finance industry, we know what’s what when it comes to small business. So take a look at our advice, tips and expert guidance to help you launch and grow your own venture. We’ve cherry-picked topics that affect all SMEs – from law, finance, tax and employment, to creative strategy and marketing. Bookmark your favourite Knowledge Hub articles, and do visit regularly – we’re always adding useful content.

Getting Communication Right During a Crisis

Getting Communication Right During a Crisis

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Getting Communication Right During a Crisis

​Darren Hockley, Managing Director of DeltaNet International, shares insight into the importance of effective communication during a crisis and how it can help build lasting relationships

Covid-19 Business Stories: Ten Green Bottles

Covid-19 Business Stories: Ten Green Bottles

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Covid-19 Business Stories: Ten Green Bottles

We spoke to Simon Broad, Director of Brighton-based Ten Green Bottles, about how he was able to pivot his business offering to serve customers through lockdown

An SME's Guide to Excellent Customer Service

An SME's Guide to Excellent Customer Service

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An SME's Guide to Excellent Customer Service

Providing excellent customer service leads to higher retention rates as well as attracting new customers. Here are our top tips on how to deliver an exceptional customer experience

5 Steps to Creating a Long-Term Virtual Office

5 Steps to Creating a Long-Term Virtual Office

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5 Steps to Creating a Long-Term Virtual Office

With many small businesses considering a permanent shift to remote working, Mike Castle of ITRM shares five steps that will help you to create a long-term, highly efficient virtual office

Covid-19: The Future of The Workplace

Covid-19: The Future of The Workplace

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Covid-19: The Future of The Workplace

With most businesses instructing staff to work from home during the pandemic, many are now considering whether a return to the office is necessary. John Flanagan of Cartridge People explores.

Why Retention Marketing is Crucial for SMEs

Why Retention Marketing is Crucial for SMEs

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Why Retention Marketing is Crucial for SMEs

Fostering loyalty amongst customers is one of the most effective, valuable strategies any small business can employ. Here's our guide on how to get started with retention marketing

7 Ways for SMEs to Avoid Redundancies

7 Ways for SMEs to Avoid Redundancies

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7 Ways for SMEs to Avoid Redundancies

Daniel Barnett of Getting Redundancy Right explores seven alternative options for SME owners who may be considering staff redundancies

Covid-19: How to Support Staff Returning to Work

Covid-19: How to Support Staff Returning to Work

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Covid-19: How to Support Staff Returning to Work

Nuffield Health's Brendan Street shares an extensive guide detailing how to effectively communicate with and support employees returning to work as the UK eases out of lockdown

Covid-19: Customer Engagement Strategies

Covid-19: Customer Engagement Strategies

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Covid-19: Customer Engagement Strategies

Customer engagement is a huge challenge for many businesses recovering from the impact of the coronavirus pandemic. Here are five key ways to re-engage your customer base

How Bespoke Software as a Service Benefits SMEs

How Bespoke Software as a Service Benefits SMEs

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How Bespoke Software as a Service Benefits SMEs

James Ansell, Founder and Director of Code23, highlights why bespoke software as a service is a better choice for small businesses than off-the-shelf software

How to Make Your Office Space Covid-Secure

How to Make Your Office Space Covid-Secure

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How to Make Your Office Space Covid-Secure

As SMEs across the UK prepare for staff to return to work, it's crucial for employers to ensure workplaces are Covid-secure. Here are six ways to get started

Covid-19: The Impact on R&D Tax Credits

Covid-19: The Impact on R&D Tax Credits

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Covid-19: The Impact on R&D Tax Credits

Alistair Aird of Easy R&D explores the impact of the UK Government's coronavirus support loans on the SME R&D Tax Credit Scheme

How to Balance Business with Fatherhood

How to Balance Business with Fatherhood

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How to Balance Business with Fatherhood

To mark Father’s Day this weekend, six leading businessmen from across the UK share their advice and opinions on juggling family life with their careers

Preventing Disengagement in Construction Teams

Preventing Disengagement in Construction Teams

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Preventing Disengagement in Construction Teams

Construction is a profession which involves mostly field work, making employee engagement more difficult. Here's what you can do to avoid disengagement in your construction team

Do I Need A Shareholders' Agreement?

Do I Need A Shareholders' Agreement?

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Do I Need A Shareholders' Agreement?

A shareholders’ agreement is a vital legal document for many businesses and can protect the interests of both majority and minority shareholders

The Impact of Covid-19 on UK Recruitment

The Impact of Covid-19 on UK Recruitment

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The Impact of Covid-19 on UK Recruitment

In this exclusive from the Association of Staffing Professionals, Chief Executive Ann Swain explores the impact of Covid-19 on the UK recruitment sector

Three Ways to Promote Diversity in the Workplace

Three Ways to Promote Diversity in the Workplace

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Three Ways to Promote Diversity in the Workplace

It's imperative to foster an inclusive and diverse culture within your SME. Suki Sandhu of Audeliss explores three ways to promote diversity in your workplace

Covid-19: Adapting Your Business Offering

Covid-19: Adapting Your Business Offering

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Covid-19: Adapting Your Business Offering

Charlotte Holmes-Darby of Vistaprint explores how small business owners can adapt their offering during the pandemic to engage with customers and the wider community

What Really Motivates Today's Employees?

What Really Motivates Today's Employees?

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What Really Motivates Today's Employees?

Richard Shotton, one of the country’s top behavioural scientists, has partnered with Monster recruitment to give business leaders insight into the science behind employee motivation

Covid-19: Tips for Managing Cash Flow

Covid-19: Tips for Managing Cash Flow

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Covid-19: Tips for Managing Cash Flow

Patrick Hogan of Handle.com shares three tips on how small business owners across the UK can manage their cash flow through the coronavirus pandemic