The Knowledge Hub

An SME's Guide to Press Release Distribution

Graeme Patfield

Press release distribution is a fantastic way for SMEs to spread the word about their business, along with building brand awareness and credibility. Here's how to get it right

Covid-19: Managing Commercial Leases

Philippa Cobb

LawBite's Philippa Cobb explores the impact of lockdown on commercial leases, including government's temporary legal protection for commercial tenants

Covid-19 Business Stories: Ten Green Bottles

The Fleximize Team

We spoke to Simon Broad, Director of Brighton-based Ten Green Bottles, about how he was able to pivot his business offering to serve customers through lockdown

An SME's Guide to Excellent Customer Service

Natasha Deaves

Providing excellent customer service leads to higher retention rates as well as attracting new customers. Here are our top tips on how to deliver an exceptional customer experience

5 Steps to Creating a Long-Term Virtual Office

Mike Castle

With many small businesses considering a permanent shift to remote working, Mike Castle of ITRM shares five steps that will help you to create a long-term, highly efficient virtual office

7 Ways for SMEs to Avoid Redundancies

Daniel Barnett

Daniel Barnett of Getting Redundancy Right explores seven alternative options for SME owners who may be considering staff redundancies

How Bespoke Software as a Service Benefits SMEs

James Ansell

James Ansell, Founder and Director of Code23, highlights why bespoke software as a service is a better choice for small businesses than off-the-shelf software

Covid-19: The Impact on R&D Tax Credits

Alistair Aird

Alistair Aird of Easy R&D explores the impact of the UK Government's coronavirus support loans on the SME R&D Tax Credit Scheme

Three Ways to Promote Diversity in the Workplace

Suki Sandhu

It's imperative to foster an inclusive and diverse culture within your SME. Suki Sandhu of Audeliss explores three ways to promote diversity in your workplace

What Really Motivates Today's Employees?

Richard Shotton

Richard Shotton, one of the country’s top behavioural scientists, has partnered with Monster recruitment to give business leaders insight into the science behind employee motivation

A Guide to The Bounce Back Loans Scheme (BBLS)

Jyoti Patel

Here's a quick look at the UK Government's Bounce Back Loans Scheme, including key features, eligibility criteria and how to apply for a BBLS product

How to Build Trust in the Remote Workplace

Darren Hockley

With record numbers of UK businesses shifting to remote working over the past couple of months, it's crucial to instil a culture of trust among your employees. Here's how

A Guide to Data Driven Business Development

Scott Wallingford

A data driven approach to business development can be highly successful for professional services firms that may have previously relied on face-to-face interactions. Here's how

Covid-19: Leveraging Social Media Campaigns

Dan Timcke

Following the success of their reactive Instagram campaign, we speak to The Sole Supplier's Dan Timcke about how SMEs can leverage the power of social media to build their brands during lockdown

Legal Responsibilities for Remote Workers’ Safety

Chris Salmon

Chris Salmon of Quittance Legal Services explains the legal responsibilities employers have for ensuring the health, safety and wellbeing of their remote working staff

Everything You Need to Know About CBILS

Jyoti Patel

We explore the Coronavirus Business Interruption Loan Scheme (CBILS) and how it can help small and medium-sized businesses affected by Covid-19

The Benefits of Fleet Van Insurance for SMEs

Mark McKenna

Mark McKenna of specialist insurance brokers Bluedrop Services talks us through the key benefits of fleet van insurance for growing businesses in the UK

What Is VoIP & How Can It Help Remote Workers?

Robert Seymour

As UK businesses adapt operations in response to the coronavirus pandemic, we take a quick look at how VoIP technology can help maintain effective business communications

6 Steps to Building an Efficient Business Fleet

Simon Fitton

A savvy fleet strategy can help bring down costs and improve your business’ bottom line. Crown Oil's Simon Fitton shares six steps to help reduce your business' fleet overheads

IR35 Changes & The Construction Industry

Barbara Jamieson

Barbara Jamieson of LawBite talks us through the impact of IR35 changes on the construction industry, including how businesses should be using the delay to prepare