Communication

Read about the ways you can communicate with customers, and win them over

Excellent customer communications result in increased turnover because you're building closer bonds with the people that matter. From blogging and e-newsletters, to sales and methods of communication, our articles offer great guidance for anyone who wants to build a successful business.

How a Simple Piece of Copy Can Boost Your Business

How a Simple Piece of Copy Can Boost Your Business

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How a Simple Piece of Copy Can Boost Your Business

Good, effective marketing copy needs to combine a number of essential elements - a call to action, and a solution that invokes a reaction.

How Affiliate Marketing Could Revolutionize Your Lead Flow

How Affiliate Marketing Could Revolutionize Your Lead Flow

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How Affiliate Marketing Could Revolutionize Your Lead Flow

For many small business owners, affiliate marketing can seem confusing and complicated, but it's actually incredibly simple. Here's how it works...

The Importance of Effective Communication in Business

The Importance of Effective Communication in Business

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The Importance of Effective Communication in Business

Effective communication with employees and customers is the backbone of any successful business. But what's the secret to communicating with clarity?

What is a Linear Model of Communication?

What is a Linear Model of Communication?

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What is a Linear Model of Communication?

Linear models of communication have been largely superseded by transactional and mutual models, but they still have a number of advantages for businesses

Key Components of Written Communication

Key Components of Written Communication

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Key Components of Written Communication

What are the key components of effective written communication and how can you ensure they come across in anything you write or produce.

The Single Biggest Challenge for a Business Leader?

The Single Biggest Challenge for a Business Leader?

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The Single Biggest Challenge for a Business Leader?

What is the biggest challenge for the average business leader? Have a think. It's probably not what you would expect. Here's why...

Using Buffer Statements

Using Buffer Statements

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Using Buffer Statements

Buffer statements are a form of neutral language, commonly used to soften the blow when communicating bad news in a business environment.

What is the Halo Effect?

What is the Halo Effect?

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What is the Halo Effect?

The Halo effect is an important theory in cognitive psychology, but how can you use it to your advantage in a business sense?