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Mergers and Acquisitions FAQs - Part 1

Helping to clarify the complex area of M&As.

What’s the Consumer Confidence Index?

Why the Index is so important to your own business.

Should You Add a Customer Feedback Section?

...And why happy customers might not use them!

Conquering Hard Times in Business

In hard times, is it essential to offer discounts? Or maintain the price and value?

The Effects of 'Buyer's Remorse'

What is ‘buyer’s remorse’, and do I need to overcome it to retain customers?

Customer Attraction and Retention

Does it take the same amount of effort to retain a customer as to initially attract them?

Focus on Both Repeat & New Business

Why focusing on new sales and existing customers is essential.

Why Offer Live Chat on Your Website?

Live chat creates direct line to your customers.

Use Google Surveys For Customer Data

Send post-sales surveys to help gather key info.

Asking For Customer Feedback

Just how useful are questionnaires and surveys for retaining customers?

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