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Focus on Both Repeat & New Business
Why focusing on new sales and existing customers is essential.
Why Offer Live Chat on Your Website?
Live chat creates direct line to your customers.
Use Google Surveys For Customer Data
Send post-sales surveys to help gather key info.
Just how useful are questionnaires and surveys for retaining customers?
Relationships Are Key to Customer Retention
Why you need to get to know customers and stay in touch.
How Can I Discover if My Customers Are Satisfied?
Knowing about customers' satisfaction is vital when running a business
Is it better to use an automated customer feedback service or employees?
9 Ways to Boost Footfall for your Retail Business
Struggling to recover your retail footfall? Follow these 9 simple steps to increase your foot traffic and drive more sales
So, Just How Important Are Your Customers?
The moments when the customer is always right.
Creating a Buzz About Your Business
How can you encourage customers to promote your company by word of mouth?
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