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How Much Training Should I Give My Customer Service Team?
You may think you give enough, but do you really?
Top recruitment firm boosts turnover with ‘alternative’ loan
How important are personal touches in retaining customers?
Social Media and Customer Retention
How important is social media in retaining customers?
Which is more important to customers?
Wise advice on how to look after your customers.
Advertising your Business to Potential Customers
How can potential customers find my business more easily?
Relating Products and Services to a Customer's Spend
Should products and services be tied to the customer’s smallest spend?
Dealing with HMRC for a Client
How do you attain client authorisation to deal with HMRC?
Clawing back startup costs from your new business
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