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Roles & Responsibilities

This Knowledge Hub content aims to give you advice on understanding staff's roles and responsibilities

The roles of various employees and board members vary dramatically, but being clear on who's responsible for what is essential to running a business. Each employee needs to fulfill their role to keep the business ticking over – regardless of level of seniority. This Knowledge Hub section aims to give you advice on clarifying roles and responsibilities, and what they can bring to the mix.

Getting Employees to Buy into Business Security

Izzy Schulman

Security should be a top priority for any business. Izzy Schulman of Keys4U encourages employers to create a culture in which business security is every employee’s responsibility

How to Master the Art of Delegation

Marianne Page

Small business owners often struggle with delegation, but handing over control can be vital for business growth. Here's Marianne Page's guide on how to delegate successfully

Is a Flat Structure Right for Your SME?

Jyoti Patel

We explore the pros and cons of flat-structured organisations, along with outlining how to implement a flat structure in your small business

How Business Processes Impact Growth

Alister Esam

Many SMEs reach a state where growth plateaus while competition increases. But how can keeping on top of processes give your business the kick-start it needs?

Tackling Changes to Reporting Lines

Michelle Last

With more and more businesses changing their reporting lines, how can you avoid employee conflict when you change your business structure?

Five Employers Doing Amazing Things with Apprenticeships

Sophie Hardwick

Apprenticeship stories: five small businesses using apprenticeships in inspiring ways that benefit the business and the young employees

Apprenticeships: Learn From England's Last Master Cooper

Sophie Hardwick

What your business can learn from this inspiring story of how a niche business found the perfect apprentice.

Employing Apprentices: The Benefits to SMEs

Tracy Ewen

SME owner Tracy Ewen talks about the huge value apprentices bring to small businesses and shares advice like how to recruit an apprentice and salaries

Accountants: Outsourcing vs In-house

Marcia Smith

Looking for an accountant, but unsure whether to outsource or go in-house? We weigh up the pros and cons of both, and evaluate cloud solutions such as Xero

How Can a Financial Manager Boost your Business?

Marcia Smith

Find out how a financial manager can boost your business, and get advice on when to recruit someone.

The Board of Directors

Emma Meakin

Curious about what a company board of directors is, or what it does? We answer these burning questions and outline best practices for businesses to follow

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