Data Protection

If you collect, store and use people's information, you need to know all about data protection rules

If you gather, store and use personal information – be it customer or employee information – you must adhere to strict data protection rules. With more and more big data being generated, it's also an issue of keeping the information totally secure and locked away from hackers trying to access details. Read more about data protection in this section of The Knowledge Hub.

An SME’s Guide to Data Protection and Brexit

An SME’s Guide to Data Protection and Brexit

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An SME’s Guide to Data Protection and Brexit

​Jonathan Smy of SMY IT Services talks us through the new data protection regulations that business owners need to be aware of as the UK leaves the European Union

Using CRM Data to Build Marketing Campaigns

Using CRM Data to Build Marketing Campaigns

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Using CRM Data to Build Marketing Campaigns

Ella Patenall of Tech.co​ explores how SMEs can use CRM data to inform their long-term marketing strategy, including a look at data cleansing, segmentation and personalization

Managing Document Security in the Workplace

Managing Document Security in the Workplace

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Managing Document Security in the Workplace

Ben Liu of Kofax takes a look at why it's essential to invest time into protecting your business' paperwork and digital file infrastructure

How to Ensure Your Marketing Is Responsible

How to Ensure Your Marketing Is Responsible

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How to Ensure Your Marketing Is Responsible

When processing customer data for marketing purposes, small businesses need to implement responsible marketing practices and consider customer trust. Scott Logie of REaD Group explores

A Guide to Data Driven Business Development

A Guide to Data Driven Business Development

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A Guide to Data Driven Business Development

A data driven approach to business development can be highly successful for professional services firms that may have previously relied on face-to-face interactions. Here's how

Why SMEs are Prioritising Cybersecurity in 2020

Why SMEs are Prioritising Cybersecurity in 2020

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Why SMEs are Prioritising Cybersecurity in 2020

Research shows that UK businesses are prioritising investment in cybersecurity in 2020 to strengthen their defences. Adam Louca from Softcat explores

Using Data to Compete Against Big Businesses

Using Data to Compete Against Big Businesses

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Using Data to Compete Against Big Businesses

It's important to understand how analysing data could help you learn more about your customers and gain an edge over competitors. Tillpoint's Cordy Bartlett explores

A Startup's Guide to Data Protection & GDPR

A Startup's Guide to Data Protection & GDPR

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A Startup's Guide to Data Protection & GDPR

Stuart Cook of data protection services provider Evalian shares his guide to data protection and GDPR for startups, including managing personal data and compliance

Making Your Business Compliant with PCI Level 1

Making Your Business Compliant with PCI Level 1

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Making Your Business Compliant with PCI Level 1

Protecting personal data should be a primary concern of any business, especially those that process card payments. Here's our guide to making your business compliant with PCI Level 1

Five Tips for Keeping Your Company Safe Online

Five Tips for Keeping Your Company Safe Online

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Five Tips for Keeping Your Company Safe Online

Here's a quick guide from Phil Upton covering five ways to keep your small business and its data safe from malware

Dealing with Data Loss from Business Devices

Dealing with Data Loss from Business Devices

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Dealing with Data Loss from Business Devices

Andrew Magee, Development Manager at software specialist Enigma Recovery, explains what to do if you've lost data from one of your business devices

Balancing Digital Transformation with Privacy

Balancing Digital Transformation with Privacy

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Balancing Digital Transformation with Privacy

Sophie Chase-Borthwick, Director of Data Ethics & Privacy at Calligo, explains how to incorporate data privacy into digital transformation projects

Collecting Data for Hyper-Personalized Marketing

Collecting Data for Hyper-Personalized Marketing

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Collecting Data for Hyper-Personalized Marketing

Jason Lark of Celerity shares his tips on how to collect the right types of data for your SME's marketing campaigns

The SME Guide to Optimising Transparency

The SME Guide to Optimising Transparency

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The SME Guide to Optimising Transparency

In this detailed guide, KJ Dearie of Termly explores how SMEs can promote transparency through their data collection and marketing practices

The SME Guide to Better Records Management

The SME Guide to Better Records Management

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The SME Guide to Better Records Management

Paul Ravey of Access Records Management shares tips on how businesses can refine their records management practices

The Biggest Phishing Threats to SMEs in 2019

The Biggest Phishing Threats to SMEs in 2019

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The Biggest Phishing Threats to SMEs in 2019

It’s imperative that SME owners and employees know exactly how to detect and react to potential phishing threats. Here's what to look out for in 2019

Why Cybersecurity Training is Crucial for SMEs

Why Cybersecurity Training is Crucial for SMEs

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Why Cybersecurity Training is Crucial for SMEs

Melanie Jones looks at how investing in cybersecurity training can positively impact both your business and your wider workforce

Managing Password Protection & Cyber-Stress

Managing Password Protection & Cyber-Stress

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Managing Password Protection & Cyber-Stress

Many SMEs struggle with effective password management and cyber-stress. Ian Pitt of LogMeIn explains how technology can relieve the burden

GDPR: How to Rectify Non-Compliance

GDPR: How to Rectify Non-Compliance

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GDPR: How to Rectify Non-Compliance

Many SMEs are still unsure if they are 100 per cent compliant with the GDPR. Adam Prince shares three changes to make within your business if you suspect non-compliance

How Facial Recognition Technology Can Help SMEs

How Facial Recognition Technology Can Help SMEs

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How Facial Recognition Technology Can Help SMEs

Identity verification is a vital part of many businesses' customer checks. Rhys David examines how facial recognition technology can help save time and resources