If you gather, store and use personal information – be it customer or employee information – you must adhere to strict data protection rules. With more and more big data being generated, it's also an issue of keeping the information totally secure and locked away from hackers trying to access details. Read more about data protection in this section of The Knowledge Hub.
Collecting Data for Hyper-Personalized Marketing
— Read More — Collecting Data for Hyper-Personalized MarketingCollecting Data for Hyper-Personalized Marketing
Jason Lark of Celerity shares his tips on how to collect the right types of data for your SME's marketing campaigns
The SME Guide to Optimising Transparency
— Read More — The SME Guide to Optimising TransparencyThe SME Guide to Optimising Transparency
In this detailed guide, KJ Dearie of Termly explores how SMEs can promote transparency through their data collection and marketing practices
The SME Guide to Better Records Management
— Read More — The SME Guide to Better Records ManagementThe SME Guide to Better Records Management
Paul Ravey of Access Records Management shares tips on how businesses can refine their records management practices
The Biggest Phishing Threats to SMEs in 2019
— Read More — The Biggest Phishing Threats to SMEs in 2019The Biggest Phishing Threats to SMEs in 2019
It’s imperative that SME owners and employees know exactly how to detect and react to potential phishing threats. Here's what to look out for in 2019
Why Cybersecurity Training is Crucial for SMEs
— Read More — Why Cybersecurity Training is Crucial for SMEsWhy Cybersecurity Training is Crucial for SMEs
Melanie Jones looks at how investing in cybersecurity training can positively impact both your business and your wider workforce
Managing Password Protection & Cyber-Stress
— Read More — Managing Password Protection & Cyber-StressManaging Password Protection & Cyber-Stress
Many SMEs struggle with effective password management and cyber-stress. Ian Pitt of LogMeIn explains how technology can relieve the burden
GDPR: How to Rectify Non-Compliance
— Read More — GDPR: How to Rectify Non-ComplianceGDPR: How to Rectify Non-Compliance
Many SMEs are still unsure if they are 100 per cent compliant with the GDPR. Adam Prince shares three changes to make within your business if you suspect non-compliance
How Facial Recognition Technology Can Help SMEs
— Read More — How Facial Recognition Technology Can Help SMEsHow Facial Recognition Technology Can Help SMEs
Identity verification is a vital part of many businesses' customer checks. Rhys David examines how facial recognition technology can help save time and resources
Why SMEs Need a Secure Remote Working Policy
— Read More — Why SMEs Need a Secure Remote Working PolicyWhy SMEs Need a Secure Remote Working Policy
Having flexibility over where employees work can result in higher risk of a security breach. ShredallSDS Group's Nik Williams talks us through the importance of secure remote working policies
Protecting Your Business from a Data Breach
— Read More — Protecting Your Business from a Data BreachProtecting Your Business from a Data Breach
From educating your staff about phishing emails to protecting your local network, here are some important cyber security measures for small businesses
The Late Starters’ Guide to GDPR for SMEs
— Read More — The Late Starters’ Guide to GDPR for SMEsThe Late Starters’ Guide to GDPR for SMEs
A little late to the GDPR table? Don't panic - the 25 May deadline is fast approaching, but there's still time to ensure full compliance with the new data regulations using these tips
The Biggest Cyber Threats Facing SMEs in 2018
— Read More — The Biggest Cyber Threats Facing SMEs in 2018The Biggest Cyber Threats Facing SMEs in 2018
With massive cyber-attacks increasing in regularity, what are the main cyber threats that businesses should be aware of? And how can they tackle them?
GDPR: What Does It Mean for Businesses?
— Read More — GDPR: What Does It Mean for Businesses?GDPR: What Does It Mean for Businesses?
From 25 May 2018, UK businesses will be subject to the EU's General Data Protection Regulation, otherwise known as GDPR. Here are all the essential details
Understanding the Data Protection Act 1998 (DPA)
— Read More — Understanding the Data Protection Act 1998 (DPA)Understanding the Data Protection Act 1998 (DPA)
What is the Data Protection Act 1998, how should you deal with data access requests, and what other aspects of DPA are likely to affect your small business?
Understanding Your Legal Rights as an Employee
— Read More — Understanding Your Legal Rights as an EmployeeUnderstanding Your Legal Rights as an Employee
Your employer should (of course) abide by employment law, but a wise employee should always seek to understand his or her legal rights.
Providing Finance to Customers
— Read More — Providing Finance to CustomersProviding Finance to Customers
How do I offer financing to my customers? If you're considering this question, it’s important to first understand a little about consumer credit practices.
Employee Privacy at Work
— Read More — Employee Privacy at WorkEmployees' privacy is protected by law - HR cannot ask about private conversations or days off for instance.
Managing Employee Medical Issues
— Read More — Managing Employee Medical IssuesManaging Employee Medical Issues
Dealing with medical conditions in the workplace - when you can terminate contracts and handling personal data.
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