Data Protection

If you collect, store and use people's information, you need to know all about data protection rules

If you gather, store and use personal information – be it customer or employee information – you must adhere to strict data protection rules. With more and more big data being generated, it's also an issue of keeping the information totally secure and locked away from hackers trying to access details. Read more about data protection in this section of The Knowledge Hub.

Collecting Data for Hyper-Personalized Marketing

Collecting Data for Hyper-Personalized Marketing

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Collecting Data for Hyper-Personalized Marketing

Jason Lark of Celerity shares his tips on how to collect the right types of data for your SME's marketing campaigns

The SME Guide to Optimising Transparency

The SME Guide to Optimising Transparency

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The SME Guide to Optimising Transparency

In this detailed guide, KJ Dearie of Termly explores how SMEs can promote transparency through their data collection and marketing practices

The SME Guide to Better Records Management

The SME Guide to Better Records Management

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The SME Guide to Better Records Management

Paul Ravey of Access Records Management shares tips on how businesses can refine their records management practices

The Biggest Phishing Threats to SMEs in 2019

The Biggest Phishing Threats to SMEs in 2019

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The Biggest Phishing Threats to SMEs in 2019

It’s imperative that SME owners and employees know exactly how to detect and react to potential phishing threats. Here's what to look out for in 2019

Why Cybersecurity Training is Crucial for SMEs

Why Cybersecurity Training is Crucial for SMEs

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Why Cybersecurity Training is Crucial for SMEs

Melanie Jones looks at how investing in cybersecurity training can positively impact both your business and your wider workforce

Managing Password Protection & Cyber-Stress

Managing Password Protection & Cyber-Stress

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Managing Password Protection & Cyber-Stress

Many SMEs struggle with effective password management and cyber-stress. Ian Pitt of LogMeIn explains how technology can relieve the burden

GDPR: How to Rectify Non-Compliance

GDPR: How to Rectify Non-Compliance

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GDPR: How to Rectify Non-Compliance

Many SMEs are still unsure if they are 100 per cent compliant with the GDPR. Adam Prince shares three changes to make within your business if you suspect non-compliance

How Facial Recognition Technology Can Help SMEs

How Facial Recognition Technology Can Help SMEs

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How Facial Recognition Technology Can Help SMEs

Identity verification is a vital part of many businesses' customer checks. Rhys David examines how facial recognition technology can help save time and resources

Why SMEs Need a Secure Remote Working Policy

Why SMEs Need a Secure Remote Working Policy

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Why SMEs Need a Secure Remote Working Policy

Having flexibility over where employees work can result in higher risk of a security breach. ShredallSDS Group's Nik Williams talks us through the importance of secure remote working policies

Protecting Your Business from a Data Breach

Protecting Your Business from a Data Breach

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Protecting Your Business from a Data Breach

From educating your staff about phishing emails to protecting your local network, here are some important cyber security measures for small businesses

The Late Starters’ Guide to GDPR for SMEs

The Late Starters’ Guide to GDPR for SMEs

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The Late Starters’ Guide to GDPR for SMEs

A little late to the GDPR table? Don't panic - the 25 May deadline is fast approaching, but there's still time to ensure full compliance with the new data regulations using these tips

The Biggest Cyber Threats Facing SMEs in 2018

The Biggest Cyber Threats Facing SMEs in 2018

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The Biggest Cyber Threats Facing SMEs in 2018

With massive cyber-attacks increasing in regularity, what are the main cyber threats that businesses should be aware of? And how can they tackle them?

GDPR: What Does It Mean for Businesses?

GDPR: What Does It Mean for Businesses?

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GDPR: What Does It Mean for Businesses?

From 25 May 2018, UK businesses will be subject to the EU's General Data Protection Regulation, otherwise known as GDPR. Here are all the essential details

Understanding the Data Protection Act 1998 (DPA)

Understanding the Data Protection Act 1998 (DPA)

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Understanding the Data Protection Act 1998 (DPA)

What is the Data Protection Act 1998, how should you deal with data access requests, and what other aspects of DPA are likely to affect your small business?

Understanding Your Legal Rights as an Employee

Understanding Your Legal Rights as an Employee

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Understanding Your Legal Rights as an Employee

Your employer should (of course) abide by employment law, but a wise employee should always seek to understand his or her legal rights.

Providing Finance to Customers

Providing Finance to Customers

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Providing Finance to Customers

How do I offer financing to my customers? If you're considering this question, it’s important to first understand a little about consumer credit practices.

Employee Privacy at Work

Employee Privacy at Work

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Employee Privacy at Work

Employees' privacy is protected by law - HR cannot ask about private conversations or days off for instance.

Managing Employee Medical Issues

Managing Employee Medical Issues

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Managing Employee Medical Issues

Dealing with medical conditions in the workplace - when you can terminate contracts and handling personal data.