Clients are invaluable. That's why you need to constantly strive to improve their brand and customer experience. In this section you can find anything from dealing with difficult customers (we've all been there) to breaking into a new target market and growing a solid understanding of your client base.
What is a Linear Model of Communication?
— Read More — What is a Linear Model of Communication?What is a Linear Model of Communication?
Linear models of communication have been largely superseded by transactional and mutual models, but they still have a number of advantages for businesses
Relating Products and Services to a Customer's Spend
— Read More — Relating Products and Services to a Customer's SpendRelating Products and Services to a Customer's Spend
A successful pricing strategy must consider your profit margin, but also your customer's budget. Get our advice on how to price your products or services
Key Components of Written Communication
— Read More — Key Components of Written CommunicationKey Components of Written Communication
What are the key components of effective written communication and how can you ensure they come across in anything you write or produce.
Using Buffer Statements
— Read More — Using Buffer StatementsBuffer statements are a form of neutral language, commonly used to soften the blow when communicating bad news in a business environment.
Use Plain English in Business Communications
— Read More — Use Plain English in Business CommunicationsUse Plain English in Business Communications
Effective communication is vital for the smooth running of your business, and there's one simple, obvious trick to improve it - use plain English.
Observing Reactions When Communicating
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Is it important to observe people’s reactions when communicating? A short overview of the power of body language and nonverbal communication
Pros and Cons of a Business Report
— Read More — Pros and Cons of a Business ReportPros and Cons of a Business Report
What are the Pros and Cons of a Business Report? And is it the best way of communicating information?
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