Christmas Gifts: Staying on the Right Side of the Line
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Festive gifts can build goodwill, but bribery laws still apply. Here’s what SMEs need to know to stay on the right side of the law.
A Guide to Increasing Your Business's Prices
— Read More — A Guide to Increasing Your Business's PricesA Guide to Increasing Your Business's Prices
Our guide takes you through the steps of increasing your business's prices without negatively affecting your customers.
Is The Customer Really Always Right?
— Read More — Is The Customer Really Always Right?Is The Customer Really Always Right?
Customer complaints can have a huge impact on a business' reputation. Here's an article exploring how to deal with customer complaints effectively
Interacting With Your Clients Both New and Old
— Read More — Interacting With Your Clients Both New and OldInteracting With Your Clients Both New and Old
Should client interaction be based on their regular custom or should all customers be treated equally?
Which Traits Can Shorten Your Leadership Career?
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Which leaderships traits will end your leadership role, and what can you do to counterbalance these.
Customer Attraction and Retention
— Read More — Customer Attraction and RetentionCustomer Attraction and Retention
Customer attraction and retention both require attention if you want to maintain sales in the long run. But which takes more effort? We compare strategies
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