Internal Communication

A Simple Guide to Writing in Plain English

Kate Josselyn

Because no one ever said, “Wow, I wish that email had more jargon.” This simple guide shares practical tips to cut the fluff, boost clarity, and write content people actually understand.

How to Handle Cultural Differences in Business

Robin N. Hamilton

Differences in communication styles don't have to be a problem in cross-cultural teams. Find out how to use cultural differences to benefit everyone in your SME

Getting Communication Right During a Crisis

​Darren Hockley

​Darren Hockley, Managing Director of DeltaNet International, shares insight into the importance of effective communication during a crisis and how it can help build lasting relationships

Preparing Your Business for Remote Working

Maria Espie Vidal

Maria Espie Vidal of Time Doctor shares her insight into how small businesses can transition to remote working, including how to implement policy changes and address staff concerns

How to Merge Cultures Following an Acquisition

Mark Tighe

Mark Tighe, Founder and Managing Director at specialist tax consultancy Catax, delves into how to successfully merge two business cultures following a business acquisition

How to Choose a Phone System for Your SME

Dan Baker

Here's a quick guide to the pros and cons of cloud-based and on-premises telephone systems to help you decide which system best suits your business needs

How to Talk About Mental Health at Work

Brendan Street

Nuffield Health’s Brendan Street suggests how businesses can encourage dialogue about mental health and nurture a culture of openness in the workplace

6 UK SMEs with Incredible Workplace Cultures

Carolyn Nevitte

Carolyn Nevitte of People Insight takes a closer look at seven SMEs in the UK who have taken the time to cultivate incredible workplace cultures

How to Master the Art of Delegation

Marianne Page

Small business owners often struggle with delegation, but handing over control can be vital for business growth. Here's Marianne Page's guide on how to delegate successfully

Choosing the Right UCC Platform for Your SME

​Todd Carothers

Unified Communications and Collaboration platforms can transform the working practices of your SME. Here's our guide to choosing the perfect UCC platform to suit your SME's needs

Establishing a Social Media Policy for Your SME

Marie Dancer & Jayne Harrison

Here's why every SME should have a watertight social media policy, along with a four-step guide on how to create one that your employees will abide by

How to Build a Feedback Culture That Works

Rob O’Donovan

CharlieHR's Rob O'Donovan explains how an effective feedback culture can transform working processes and talks us through the seven pillars of sharing constructive feedback

What is Agile? A Guide for Non-Developers

Jug Babic

Agile project management has revolutionized team collaboration and development. But how can you incorporate the Agile approach in your business? Jug Babic of VivifyScrum takes a look

Five Top Tips for Working With Freelancers

Warren Hill

Working with freelancers can cause problems for business owners. Here's our guide to communicating and collaborating with freelance workers effectively

How Cloud Technology can Help Your HR Process

Alex Tebbs

In a world with rapidly-advancing technology and an ever-changing business environment, could cloud technology be the answer to HR woes?

How to Make Meetings More Productive

Dave Howell

Meetings can be a huge drain on company resources, but they don't need to be. Wave goodbye to the bored room with these essential business meeting tips

Facebook Workplace: a Useful Tool for SMEs?

Anna Roberts

With the launch of Workplace, Facebook will be competing with the likes of Slack and Yammer. We weigh up the pros and cons of the company's enterprise tool

Tackling Changes to Reporting Lines

Michelle Last

With more and more businesses changing their reporting lines, how can you avoid employee conflict when you change your business structure?

Communication Models: a Guide for Small Businesses

Adam Pescod

There are numerous communication models in the modern workplace, but some can be more effective than others. Here are the pros and cons of each model

Developing your Company Culture

Emma Meakin

Fostering a productive but enjoyable company culture can be a mammoth task for any business owner. Here are the key things to watch out for...