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Prices v Customer Service

Which is more important to customers?

Top Tips on Customer Care

Wise advice on how to look after your customers.

Advertising your Business to Potential Customers

How can potential customers find my business more easily?

Relating Products and Services to a Customer's Spend

Should products and services be tied to the customer’s smallest spend?

Dealing with HMRC for a Client

How do you attain client authorisation to deal with HMRC?

Claiming Startup Expenses

Clawing back startup costs from your new business

Where to Start as a Sole Trader?

There’s no need to waste money on lawyers

Employee Learning and Development - FAQs

We answer common questions about staff training at SMEs.

So Your Job is Ending - What Pay do You Get?

Your employer's obligations for payments when employment ends.

What to do Following Threat of Disciplinary Action

If you've received a warning or threat from HR, follow these steps

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