Customer Account Manager

£18,000 - £24,000 | Permanent full-time | Ipswich, Suffolk

At Fleximize, we've lent millions to businesses across the UK, won a ton of awards, and helped thousands of business owners fulfil their ambitions - but we're just getting started. As we kick on into our next phase of growth, we're looking for people that want to help us in our mission to make life better for business owners, with flexible funding and so much more.

Our mission is to make life better for business owners with flexible funding, unrivalled customer support, and so much more. As we kick off our next growth phase, we're looking for a Customer Account Manager, able to think on their feet and with outstanding customer service skills.

The Role

You will work within the Direct Sales team and be liaising directly with clients that submit applications to us both directly and through some of our valued partners.

You will be responsible for contacting applicants to promote and facilitate the services offered by Fleximize, obtaining, and verifying information leading to the completion and submission of a full application.

The main purpose of the role is to promote and provide the services offered by Fleximize, leading to the completion and submission of a full application to Fleximize or its panel of lenders.


What we're looking for

Ideally, you'll have;

In return you'll get

There are plenty of reasons to join us at Flex HQ. From our modern waterfront office (with a fully-stocked kitchen) to our staff perks, including private medical insurance, employee benefit scheme, and more. We're a friendly bunch at Fleximize, with regular team events and socials, and we’re excited to welcome you into the family. You can expect:

The interview process

Our interview process involves three stages:

Ready to apply?

To apply, please email a CV and cover letter to [email protected]. Want to find out more? Click the button below to find out more about life at Flex HQ.

Life at Fleximize