Log In
At Fleximize, we've lent over £580 million to small businesses across the UK, won a ton of awards, and helped thousands of business owners fulfil their ambitions - but we're just getting started.
Our mission is to make life better for business owners with flexible funding, unrivalled customer support, and so much more. As we kick off our next growth phase, we're looking for an energetic Customer Engagement Specialist to join our team.
The role
We’re on the lookout for someone who loves talking to people and helping UK businesses grow. As a Customer Engagement Specialist, you’ll connect with our existing and past customers to uncover funding opportunities, improve their cash flow, and make their experience with Fleximize seamless.
This role is a mix of sales, account management, and customer success. If you enjoy conversations, building trust, and seeing the difference you make for a business, this could be your perfect role.
Responsibilities
- Reach Out: Call new, previous and current customers. Spot opportunities to save them money or offer new funding. Keep it clear, helpful, and friendly.
- Build Relationships: Be the go-to person for business owners. Offer proactive reviews and tailored advice. Work closely with Relationship Managers and Underwriters to keep the experience smooth.
- Support Applications: Keep customers updated on their loan progress. Answer questions and make sure every interaction leaves them confident and happy.
What we're looking for:
No previous experience is necessary, however the ideal applicant will bring:
- Confident, empathetic, and persuasive communication skills.
- A knack for understanding customer needs and matching them with the right solution.
- Excellent attention to detail and organisational skills.
- Motivation to hit targets and help customers succeed.
What makes you great:
- Positive, resilient, and solution-focused.
- Genuine passion for helping business owners grow.
- Team player who thrives in a supportive, high-energy sales culture.
What we offer:
- Clear career progression within sales and customer success.
- A friendly, driven team where your contribution matters.
- Generous Holiday Entitlement - we offer an extended holiday entitlement, with an option to buy and sell annual leave days, just in case.
- Healthcare Benefits - all team members get private healthcare as standard, and this can even be extended to cover your family. We also offer a company death-in-service insurance.
- Perks & Discounts - everyone gets access to exclusive discount codes and offers on thousands of high-street and online stores.
- Professional Development - career advancement is as important to us as it is to you. We offer training courses and qualifications to help you further your skills and knowledge and allow you to take time to attend webinars and seminars to help you do your job better.
- Free Breakfast Every Day - didn’t your mum tell you to never skip breakfast? Our kitchen is filled with fresh fruit, cereals, and other goodies to start your day off right.
- Team Socials - regular team outings, whether it’s an escape room, theme park, football match, or evening at the local table tennis bar. We also have annual summer parties, with a BBQ, drinks, games, and more.
To apply, please email your CV and cover letter to [email protected]. Click the button below to find out more about life at Flex HQ.
These cookies are set by a range of social media services that we have added to the site to enable you to share our content with your friends and networks. They are capable of tracking your browser across other sites and building up a profile of your interests. This may impact the content and messages you see on other websites you visit.
If you do not allow these cookies you may not be able to use or see these sharing tools.