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Paul Geary

Head of Customer Success

Good recoveries are about people as much as processes - respect and transparency are key.

Who is Paul Geary?

Paul Geary is an experienced recoveries specialist who leads Fleximize’s credit control team with care and dedication. His deep understanding of credit management, combined with a strong focus on customer relationships, has been key to supporting the company’s financial stability. Over the past decade, Paul has earned a reputation for his approachable leadership style and commitment to achieving fair outcomes for both Fleximize and its customers.

Outside of work, Paul enjoys a good curry and getting lost in true-crime documentaries.

Paul as Head of Recoveries

Paul began his journey at Fleximize in 2015 as a business development manager. Building on his many years of experience, he quickly progressed through the ranks to project management and customer success before becoming Head of Recoveries in 2023. In this role, he oversees Fleximize’s repayment processes, ensuring they are seamless, efficient, and customer-focused.

With a track record for excellent senior leadership, he leads the credit control team with a clear focus on balancing financial performance with empathy and fairness. He ensures recovery processes remain compliant with regulatory requirements while being sensitive to each customer’s unique circumstances. Having previously led the Customer Success team, Paul brings a unique understanding of the full customer journey into his approach to credit control.

Paul also works closely with Fleximize’s leadership team to develop strategies that support sustainable business growth. His approachable nature, combined with his meticulous attention to detail, has been instrumental in upholding Fleximize’s strong reputation within the lending industry.

Paul's quick-fire round

  1. What's your favourite food?
    Curry - Pathia, to be precise.
  2. One film you can watch again and again?
    Cool Runnings.
  3. Best band/artist in the world?
    Oasis, closely followed by B*Witched.
  4. Favourite TV show?
    24 Hours in Police Custody.
  5. Best app for business owners?
    Quickbooks / Stripe for payments.